Help Center

Am I eligible for financial assistance?

Eligibility is determined on case-by-case based on household income, and household size. To check eligibility, navigate to your billing portal and click "Unable to pay your bills? See options".

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Thu 8AM to 4:30PM, Fri 9AM to 4:30PM CDT.